Clear Concierge · AI customer engagement
An assistant that answers,qualifies, and books.
Clear Concierge is an AI customer-engagement platform that greets every visitor, answers from your own business information, captures and qualifies leads, and books appointments — across your website and WhatsApp, day or night.
- Website + WhatsApp
- Answers from your data
- Human handover
- Your accounts, your data
The problem
Most enquiries arrivewhen no one’s there.
A visitor lands on your site at 9pm with a question and a budget. No one replies until morning. By then they’ve asked three competitors and booked with whoever answered first. It isn’t a marketing problem — the traffic did its job. It’s an answering problem.
Clear Concierge closes that gap. It’s not a scripted chatbot bolted to a corner of the page; it’s one assistant that works your website and your WhatsApp, answers from your actual business, and turns interest into a booked appointment before the lead cools.
See it work
A real enquiry,start to booking.
Nine words from a stranger at 10pm, and an appointment on the calendar before anyone on your team has read it.
Concierge · WhatsApp
Visitor
Do you take appointments on Saturdays? It’s nearly 10pm here.
Concierge
We do — Saturday clinics run 9am to 2pm. I can check what’s free this weekend if you’d like.
Visitor
Yes please. Something in the morning if possible.
Concierge
There’s 9:30am and 11:15am this Saturday. Which suits you better?
Visitor
9:30 works.
Concierge
Booked for Saturday at 9:30am. You’ll get a confirmation and a reminder the day before.
What it does
The work of a greatfront desk, at every hour.
Website chat and WhatsApp, one brain
One assistant, everywhere your customers already are — on your site and on WhatsApp, with the same knowledge behind both and no dropped context between them.
Answers from your business, not the internet
Trained on your pages, prices, and policies, so replies are accurate — and when it doesn’t know, it says so and hands to a human instead of inventing.
Every lead captured and qualified
Each enquiry read on arrival, scored against your criteria, and summarised for your team. The serious buyer and the 2am tyre-kicker stop landing in the same pile.
Books the appointment
Turns “just asking” into a time on your calendar, with confirmations and reminders that quietly cut no-shows.
One shared dashboard
Your team sees every conversation — web and WhatsApp — in one place, with the full history in front of them the moment they take over.
Deflects the repetitive
The same twenty questions answered instantly, so staff spend their hours on the work that actually needs a person.
A bot that guesses is worsethan no bot.
Because the wrong answer now came from you. This one answers only from your own information, and says so plainly when it doesn’t know.
Secure & compliant
The part most “AI chat” vendors skip. Letting AI speak to your customers is a trust decision — we design it to be one you can defend.
Grounded and honest
It answers only from your information and declines what it doesn’t know. A bot that guesses is worse than no bot, because the wrong answer now came from you.
A human in the loop
Anything sensitive routes to a person, with the conversation in front of them. You decide where that line sits and move it as trust builds.
Consent and data handling built in
Privacy, consent, and retention are designed in from the first line — GDPR-conscious by default, and patient-data careful for clinics.
Your accounts, your data
Your WhatsApp number, your Meta business profile, your CRM. Nothing of yours trains public models, and you could remove us tomorrow and keep everything.
Who it’s for
It fits best where enquiries are constant and timing decides the sale: private clinics booking appointments, hotels and restaurants taking reservations, online stores answering pre-purchase questions, and service firms fielding the same intake calls all day. If new business starts with a question, Clear Concierge answers it.
How it works
Live in weeks, tunedon real conversations.
Map the enquiries
A short call to find the questions and bookings eating your team’s time.
Train on your business
We ground it in your pages, prices, and documents, and test it against real questions your customers have actually asked.
Connect web + WhatsApp
Deployed on your site and your WhatsApp Business number, wired into your calendar and CRM.
Go live, supervised
Launched with your team watching and humans in the loop where the stakes are high.
Tune on the numbers
Conversations handled, leads captured, appointments booked. We refine what the data tells us to.
Questions
What it is, what it won’t do, and who owns what.
No. A chatbot follows a script and stops at the reply. This is a customer-engagement platform: it answers from your real business information, captures and qualifies leads, books appointments, works across your website and WhatsApp, gives your team one shared dashboard, and hands over to a human when it should.
It answers only from your business information and is built to decline what it doesn’t know and hand over to a person, rather than guess. We test it against real customer questions before launch and monitor the answers after it.
Yes — on the official WhatsApp Business API, on your own number and Meta business profile. The same assistant runs your website chat and WhatsApp with shared context, so customers get one consistent experience.
Yes. It qualifies the enquiry, offers real availability from your calendar, and confirms the booking with reminders to reduce no-shows. For clinics and appointment-led businesses, that’s usually where the payback is.
Accounts sit in your name, access is scoped to the task, consent and data handling are built in, and nothing of yours is used to train public models. For healthcare we take extra care with patient information. If we part ways, you keep everything.
Set-up is quoted once after a short call to map your enquiries. The platform then runs on a simple monthly plan, and the AI provider’s usage fees are billed to you directly — we estimate those upfront so there are no surprises. Book a call and we’ll price it for your business.
See it in action
See Clear Conciergeanswer your customers.
Book a free thirty-minute demo. We’ll show you what it does on a real site and WhatsApp, what setting it up involves, and — honestly — where AI helps your business and where it doesn’t.
Felix Dalyop, Founder, Client Relations — he’s the one who answers.