Running a business · Australia

The agent profile page is where listings are actually won

By Benjamin Nwabunwanne · Founder

· 3 min read

A woman wearing glasses working at a desk

Here is a sequence that happens constantly. A homeowner decides to sell, asks around, gets three names, and looks all three up. Within about ten minutes they have formed a strong preference, and it was formed on the agent profile pages.

Those pages are usually the least considered on the entire website.

What a vendor is trying to establish

Not whether you are friendly. Whether you can sell their house, in their suburb, for a good number, without stress.

Which means the profile has to answer: have you sold properties like mine, near me, recently. What did they achieve. What do people who used you say. Are you actually going to run this, or hand it to a junior.

A paragraph describing you as passionate, dedicated and results-driven answers none of it. Every competing profile says the same three words.

Sales history is the whole argument

If you publish one thing, publish recent sales with suburb, property type and result where you are able to.

The vendor is doing a matching exercise. They want to see a property that resembles theirs, nearby, sold recently. One relevant sale beats a career total, because a career total does not tell them whether you know their street.

Make it filterable by suburb if the list is long. A vendor in a specific suburb wants to see that suburb, not scroll through the whole region.

Days on market and result against guide are strong if your numbers support them. If they do not, leave them out rather than dressing them up. Vendors compare across three agents and the comparison is unforgiving.

A woman working on her laptop at a table

Reviews belong on the profile, not a testimonials page

Most sites collect testimonials onto one page nobody visits. Put them on the agent they refer to, near the sales history, so the claim and the evidence sit together.

Detail beats enthusiasm. "Sold in 19 days after two earlier agents could not, and kept us informed every week" does more than "absolute pleasure to deal with". If you are gathering reviews, ask questions that produce the first kind.

Say what a vendor actually gets

The appraisal conversation is where you explain your process. The profile page should preview it, because a vendor decides who to invite based on it.

How you price a property. What marketing you recommend and roughly what it costs. Whether you handle the campaign personally. How often you report during it. What you do when a campaign is not working.

That last one is disproportionately persuasive. Every vendor is quietly worried about the campaign stalling, and an agent who has already described how they respond looks like someone who has been there.

Practical structure

  • Photograph that looks like you. Vendors meet you afterwards, and an over-retouched portrait sets an odd tone.
  • Direct mobile number, not a switchboard. Vendors ring agents, not offices.
  • The suburbs you actually work, named. Claiming a whole city reads as weaker than owning four suburbs.
  • Current listings pulled in automatically, so the page stays alive.
  • A clear next step, which is usually booking an appraisal rather than a generic contact form.

Common questions

Should sale prices be published on agent profiles?

Where you are permitted to and the vendor has no objection, yes. It is the most persuasive detail available. Where you cannot, publish the property, suburb and timeframe, which still demonstrates relevance.

How many recent sales should the page show?

Enough to demonstrate a pattern in the suburbs you claim. Ten relevant sales beat fifty scattered ones, and filtering by suburb solves the rest.

Is a video introduction worth it?

For agents who present well, yes, because selling a home is a personal decision and a short clip conveys more than a paragraph. Keep it under ninety seconds and never autoplay it.

What is the most common mistake on these pages?

Writing a biography instead of making an argument. Where you grew up and how long you have been in real estate matter far less than what you sold last month and what the vendor said afterwards.

Should junior agents have full profiles?

Yes, but position them honestly. A vendor who discovers after listing that their campaign is run by someone whose profile they never saw feels misled, and that is where complaints start.

If your profile pages are headshots and adjectives

Most are. Send us a link to one and we will tell you what a vendor comparing three agents would find missing.

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